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Naggat Silver — Return & Refund Policy

At Naggat Silver, every order is carefully inspected and prepared before shipment to ensure it reaches you in the best possible condition.

Order Cancellation, Returns & Refunds
Once a tracking number has been issued and your order has been handed over to the shipping company, the order cannot be cancelled, returned, or refunded due to our hygiene and safety policy.

After an order has been received, returns and refunds are not accepted due to hygiene policies.

Damaged, Defective or Incorrect Items
Please inspect your order immediately upon delivery. If you receive an incorrect item, or if your item arrives damaged or defective, please contact Naggat Silver immediately so we can review the issue and assist you accordingly.

Non-Returnable Items
Due to hygiene and safety requirements, products cannot be returned or refunded once the shipment has been processed or after the order has been received.

Sale items and gift cards are also non-returnable and non-refundable.

Exchanges
Exchanges are not available once a tracking number has been issued or after the order has been received, due to hygiene policies.

Refunds
Naggat Silver does not offer refunds after a tracking number has been issued or after the order has been received, except where the item is confirmed to be defective, damaged, or incorrectly supplied.

Any approved refund will be processed according to the applicable payment method and Naggat Silver's refund procedures.

Contact Naggat Silver
For questions regarding an order, damaged items, incorrect items, or refund eligibility, please contact us at info@naggatsilver.com.